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OADP installation issues

Resolve common installation issues with the Data Protection Application (DPA), such as invalid backup storage directories and incorrect cloud provider credentials. This helps you successfully install and configure OADP in your environment.

Resolving invalid directories in backup storage

Resolve the Backup storage contains invalid top-level directories error that occurs when object storage contains non-Velero directories. This helps you configure the correct bucket prefix for shared object storage.

Procedure

  • If the object storage is not dedicated to Velero, you must specify a prefix for the bucket by setting the spec.backupLocations.velero.objectStorage.prefix parameter in the DataProtectionApplication manifest.

Resolving incorrect AWS credentials

Resolve credential errors such as InvalidAccessKeyId or NoCredentialProviders that occur when the credentials-velero file is incorrectly formatted. This helps you configure valid AWS credentials for OADP backup operations.

If you incorrectly format the credentials-velero file used for creating the Secret object, multiple errors might occur, including the following examples:

  • The oadp-aws-registry pod log displays the following error message:

    `InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.`

  • The Velero pod log displays the following error message:

    NoCredentialProviders: no valid providers in chain.
Procedure

  • Ensure that the credentials-velero file is correctly formatted, as shown in the following example:

    [default]
aws_access_key_id=AKIAIOSFODNN7EXAMPLE
aws_secret_access_key=wJalrXUtnFEMI/K7MDENG/bPxRfiCYEXAMPLEKEY

    where:

    [default]

    Specifies the AWS default profile.

    aws_access_key_id

    Do not enclose the values with quotation marks (", ').