1. Documentation
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Compliance Operator support

You can find support resources for the Compliance Operator, including lifecycle information, general support procedures, and troubleshooting tools.

Compliance Operator lifecycle

The Compliance Operator is a "Rolling Stream" Operator, meaning updates are available asynchronously of OKD releases. For more information, see "OpenShift Operator Life Cycles" on the Red Hat Customer Portal.

Getting support

If you experience difficulty with a procedure described in this documentation, or with OKD in general, visit the Red Hat Customer Portal.

From the Red Hat Customer Portal, you can:

  • Search or browse through the Red Hat Knowledgebase of articles and solutions relating to Red Hat products.

  • Submit a support case to Red Hat Support.

  • Access other product documentation.

To identify issues with your cluster, you can use Red Hat Lightspeed in OpenShift Cluster Manager. Red Hat Lightspeed provides details about issues and, if available, information on how to solve a problem.

To suggest improvements or report errors, provide specific details such as the section name and OKD version.

Using the must-gather tool for the Compliance Operator

You can collect detailed Compliance Operator configuration and logs by using the must-gather tool to aid in troubleshooting issues and support case resolution.

Starting in Compliance Operator v1.6.0, you can collect data about the Compliance Operator resources by running the must-gather command with the Compliance Operator image.

Consider using the must-gather tool when opening support cases or filing bug reports, as it provides additional details about the Operator configuration and logs.
Procedure

  • Run the following command to collect data about the Compliance Operator:

    $ oc adm must-gather --image=$(oc get csv compliance-operator.v1.6.0 -o=jsonpath='{.spec.relatedImages[?(@.name=="must-gather")].image}')

Additional resources